COLLECTED Collections Tracker · The accounts desk

Every claim followed until the money is in the bank.

See outstanding claims by payer and age, answer queries before they lapse, record settlements and deductions, and reconcile every payment with your bank receipts.

app.ayyanrcm.com/collections/ageing
Outstanding by payer as of today
₹1.19 Cr open
Insurer A via TPA₹38.4 L
Insurer B, direct₹21.9 L
State health scheme₹46.2 L
CGHS₹12.7 L
0-30 days31-6061-9090+
Queries due in 48h
7
Settled, no credit yet
12
Matched by UTR today
31
On this desk

What Collections Tracker does for your team.

Ageing by payer

Outstanding claims grouped by insurer, TPA and scheme in 0-30, 31-60, 61-90 and 90+ day buckets, with the oldest claims on top.

Query timers

Post-submission queries show the days left to reply. Claims close for lack of reply far too often, and this is the cheapest loss to prevent.

Settlements and deductions

Record the settled amount, TDS and every deduction with its reason, straight from the settlement letter.

Bank reconciliation

Match UTR numbers from bank credits to settled claims. Unmatched credits and claims marked settled without a credit are listed separately.

Short-payment follow-up

Deductions you disagree with are raised for reconsideration with the supporting documents, and tracked like a new claim.

Patient dues

Non-payable items and room-rent differences collected from the patient at discharge are recorded against the same claim.

How a case moves

Four steps at this desk.

01

Submitted

The claim arrives from the Claim Builder with its submission date.

02

Query

Queries are answered within their window from the same screen.

03

Settled

The settlement letter is recorded with amount, TDS and deductions.

04

Reconciled

The bank credit is matched by UTR and the claim is closed.

Checklist

What the accounts desk sees each morning

These are built into the desk, so they are checked on every case and not only when someone remembers.

  • Claims outstanding over 60 days, by payer
  • Queries due for reply in the next 48 hours
  • Settled claims waiting for a bank credit
  • Bank credits not matched to any claim
  • Deductions open for reconsideration
  • Discharged cases not yet submitted
End of the day at the billing office

Every folder stamped settled before you lock the door.

Show us last month's claims. We will run them through AyyanRCM with your team and show you which ones would have been flagged, and how much would have come back.

Book a demo
Start with 50 claims free No card needed. Login details arrive by email.